Steps to Restore Purchases
Open the Meter app.
Tap on the Settings page.
Scroll down to the Meter Pro section.
Tap the Learn More button.
On the "Learn More" page, scroll to the bottom and tap Restore Purchases.
This will recheck your App Store subscription and should update your subscription status in the app.
If restoring purchases does not fix the issue, please contact support.
Common Causes
Your device hasn't yet refreshed the subscription information.
There was a temporary issue connecting to the App Store.
You switched devices or reinstalled the app without restoring purchases.
If you are in a fleet and the app says "not subscribed"
If you are a fleet member, your access usually comes from your fleet setup (not a separate individual purchase).
Ask your fleet owner/admin to confirm your account is active in the fleet.
Make sure you are signed in with the same email/phone that was invited to the fleet.
If you switched devices recently, sign out and sign back in, then retry.