Screenshot capture on the receipt page and Trip Options screens is disabled on the Free plan.
This is enabled on Meter Pro.
Need to share screenshots with customers?
If you need to screenshot receipts or Trip Options, upgrade to Meter Pro.
How to subscribe to Meter Pro
Open the Meter app.
Go to Settings.
Tap Subscription (or Upgrade to Pro).
Complete the Meter Pro purchase flow.
If you want help subscribing, contact support and we'll walk you through it.
I have Meter Pro but still can't take screenshots
If you're a Meter Pro subscriber and screenshots are still blocked:
Restart the app — close Meter completely and reopen it.
Restart your phone — this refreshes the subscription state and often fixes the issue.
Restore Purchases — go to Settings > Meter Pro > Learn More > Restore Purchases.
Update the app — make sure you're running the latest version.
If none of these steps work, contact support through the in-app chat.