If you need to add funds so your account can be reconciled or closed, make sure you top up the Stripe account connected to Meter (not a separate Stripe account you created directly on stripe.com).

Do not top up a different Stripe account opened directly from stripe.com. Funds must be added in the Stripe dashboard launched from your Meter account so the balance is applied to the correct connected account.

After adding funds, contact Meter support and confirm you completed the top-up so we can continue with the next step (for example, account closure if requested).

To permanently delete your Meter account, open the app and go to Settings. Select Delete Account and confirm. If you have an active trial or subscription, cancellation/renewal status should be reviewed before deletion.