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I Haven’t Received My Bank Transfer or Payout Yet

If you’re expecting a payout but haven’t seen it arrive in your bank account yet, here’s what you can do:

Jonathan Osacky avatar
Written by Jonathan Osacky
Updated over a week ago

1. Check the Payout Status in Stripe

  • Go to your Payouts page.

  • Look at the “Expected to arrive” date. This is when Stripe initiates the transfer to your bank

2. Wait for Bank Processing

  • Once the expected date passes and the payout is marked as “Completed”, it means the money has left Stripe and is now with your bank.

  • Some banks take 1–2 additional business days to process the transfer and make the funds available in your account.

  • Weekends and holidays can cause additional delays.

3. Still Don’t See the Funds? Contact Your Bank

If it’s been more than 2 business days since the payout was marked complete, contact your bank for assistance. To help them locate the funds quickly, give them the Payout Trace ID:

How to find the Trace ID:

  • Click “See details” on the payout in your Stripe dashboard.

  • Look for the Trace ID listed in the payout information.

Provide this Trace ID to your bank and ask them to track the incoming transfer.

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